Our contact details 

Name: Natalie Jones

Web address: www.natalieanne.co.uk

E-mail:info@natalieanne.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details including email address and telephone number.)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To enable us to contact you.
• In order to post goods (prints and or painting) to you.
• To discuss future commissions.

We use the information that you have given us in order to:

• To enable us to contact you.
• In order to post goods (prints and or painting) to you.
• To discuss future commissions.

We will not share your data with any third parties.

If you purchase any goods from us, we will keep a copy of the invoice for seven years to comply with accounting and HMRC regulations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@natalieanne.co.uk

(b) We have a legal obligation to comply with HMRC.

How we store your personal information 

Your information is securely stored in form of email, or if applicable on invoices. 

We keep emails for six months after six months they are deleted.

Invoices for sales will be kept for seven years after seven years they will be deleted from any computer storage and paper copies shredded.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@natalieanne.co.uk  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@natalieanne.co.uk 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk